Delegation

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Delegation is the handing of a task over to another person, usually a subordinate. It is the assignment of authority and responsibility to another person to carry out specific activities. It allows a subordinate to make decisions, i.e. it is a shift of decision-making authority from one organizational level to a lower one. Delegation, if properly done, is not abdication. Ultimate responsibility cannot be delegated.

Factors affecting the need to delegate

  • Size of organisation
  • The delegator has more demanding tasks to complete
  • Importance of the duty or decision
  • Task complexity
  • Organisational culture
  • Qualities of subordinates
  • Training of subordinates

Making delegation effective

  • Clarify the assignment
  • Give clear, unambiguous instructions
  • Ensure the subordinate has the necessary skills
  • Specify the subordinate's range of discretion (authority should be commensurate with responsibility)
  • Allow the subordinate to participate
  • Monitor progress in good time to allow remedial action to be taken if necessary.
  • Give feedback


Barriers to Delegation :

  • Managers think that they themselves are fit for the task and don't want to delegate.
  • Managers fear regarding responsibility if the delegated task is not carried out as expected by the superiors.
  • Traditional thinking on behalf of the manager. Delegation is an explicit act of organizational change. Effective delegation means the manager must be able to imagine a different future, and be able to work towards it.
  • Managers want to take all the credit of the task themselves.


The opposite of effective delegation is micromanagement, where a manager provides too much input, direction and review of 'delegated' work.

See also

de:Delegation