Metrics
From Free net encyclopedia
- For other uses, see Metric.
Metrics are a system of parameters or ways of quantitative assessment of a process that is to be measured, along with the processes to carry out such measurement. Metrics define what is to be measured. Metrics are usually specialized by the subject area, in which case they are valid only within certain domain and cannot be directly benchmarked or interpreted outside it. Generic metrics, however, can be aggregated across subject areas or business units of an enterprise.
Metrics are used in several business models including CMMI They are used in knowledge management (KM). These measurements or metrics can be used to track trends, productivity, resources and much more. Typically, the metrics tracked are key performance indicators.
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External links
- Jakob Nielsen's Alertbox. Usability Metrics -- http://www.useit.com/alertbox/20010121.html